Updated March 30, 2020. (LDN will regularly update its COVID-19 response based on government advice.)
Learning Dimensions Network (LDN) is the parent company of Safety Dimensions, Leadership Dimensions and Workplace Dimensions.
As the COVID-19 situation continues to evolve, our first and foremost focus is on the physical and mental health and wellbeing of our people, our clients, their staff and the wider community we all live in.
We are all united in facing these unprecedented circumstances and together we can support each other to rise to these new challenges. At LDN we only have essential staff working from our head office, with reconfigured office spaces in line with social distancing practices and additional office sanitisation procedures. All other staff are working remotely to enable the continued provision of our core business – delivery of instructional design, training and consulting services.
For clients with staff to work from home – we increased capacity in our LDN-interactive (LDN-i) solution so your learning and development programs can continue as usual just via computer or tablet.
All face-to-face accredited and non-accredited training has moved to training via real-time, training technology, via computer or tablet. All existing programs have been adapted to ensure the same level of engagement and activities using Zoom real-time training technology – an platform we have been using since 2017.
The feedback from clients and learners has been highly positive not only due to learning outcomes, yet also for the ability for people to remain connected to their peers – something individuals and organisation need right now – a sense of purpose, future and connectedness.
This is not pre-recorded training – this is still facilitator-led, real-time, interactive training, just delivered via computer. Our facilitators are skilled in using this technology. Our IT staff are trained to seamlessly support participants unfamiliar with technology. We still use discovery learning, utilise flipcharts, conduct breakout activities, share ideas, have conversations and role-play new skills and knowledge. All participants require is a computer or device connected to the internet (and we can loan tablets if staff don’t have access to one at home).
In summary, if healthy staff are working from home, training can absolutely still proceed via LDI-i (and funding may be applicable in some states).
You can find more information on LDN-i here>>.
We know that this is a challenging time and while physical health and safety is paramount, so is mental health and safety.
To support, we are providing pro bono consulting meetings with clients to help formulate how you can keep your teams connected and create a level of comfort in the ‘new normal’ in these uncertain times. The sole outcome of these conversations is to help you help others in your business. It is our way to support the community we work within.
To request a pro bono consulting conversation, please call 03 9510 0477 or email me at Melissa.w@LDN.com.au
CEO, Learning Dimensions Network