Management & Client Leadership Team

Melissa Williams

Melissa – Chief Executive Officer

Melissa brings over 30 years of training, leadership, learning and development experience to her role as Chief Executive Officer of Learning Dimensions Network, a position she has held for 10+ years.

Responsible for an RTO who has managed over 17,000 enrolments, Melissa oversees all Accounts for accredited and non-accredited clients.

As the Head Assessor for all leadership and management qualifications, Melissa is responsible for all areas of creating and delivering VET qualifications in addition to having personally marked over 900 assessments, Melissa enjoys stewarding learners through their assessment journey in her area of expertise.

With a keen eye for process and systems, Melissa has previously been a learning and development consultant and coach in her own right, in addition to holding global General Management positions in various consultancies based in Malaysia, Singapore and North America.

With a specialty in international training with cross-cultural overlays, Melissa’s commitment to clients is to provide high-level Account Management and to ensure the project team delivers robust solutions that produce tangible outcomes whilst providing service that exceeds expectations.  

Sue BanksSue – National Business Development Manager

Sue brings over 20 years experience in service industries, training, education, recruitment and consulting to her role at Leadership Dimensions.

Responsible for working solely alongside our Managing Partner of Safety Dimensions, Sue works on high profile and senior executive accounts across the mining, construction, aviation and manufacturing industries, and specialises in accounts that require that special level of attention due to complexity, size, scope or confidentiality.

Known for her relaxed, client-centric, yet pragmatic approach, Sue successfully applies her business development, operations, recruitment, financial and project management experience with her ability to listen and provide insight to consistently deliver service of the highest standard.

Harai Clark

Harai – General Manager

Harai has over 20 years experience as an operations and administration generalist covering areas such as IT management, process re-engineering, human resources, events management, policy writing, project management and leading and managing teams.

With a strong belief that “every person adds value to an organisation”, she strives to assist others to achieve their learning outcomes. Having worked across a range of industry sectors, including tertiary education, sales and marketing and government, Harai brings adaptability, energy and a passion for connecting people to services, support and opportunities.

em_Paula-TabonePaula – Business Manager

As Assistant General Manager Paula works directly with the CEO, General Manager and the Board and has responsibility for ensuring, in consultation with the General Manager, that the strategic vision of the organisation is achieved.

Having had overall responsibility for the day to day running of the business, and the operational teams, (Project Management, Design and Development and Operations) Paula is able to bring her practical experience to any challenge.

With over 10 years of national and international experience in the training and development field ranging from project management, marketing, scheduling, facilitator management and business operations, Paula’s expertise is highly valued within Learning Dimensions.

wayne_willeyWayne – Financial Controller

Wayne Willey is Financial Controller and head of the Finance department at Learning Dimensions Network. Wayne’s role is to oversee all the financial operations, internal controls and integrity of the finance department, whilst providing excellent customer service to both internal and external stakeholders. Wayne has held senior leadership roles with strategic and financial management responsibilities across a mix of industries.
Wayne holds a Bachelor of Commerce degree and is CPA qualified. Wayne’s experience covers accounting, financial management, project management, systems improvement and strategic planning. 

Sonja – RTO Manager

Sonja brings more than 15 years of successful experience in learning and development within the VET sector, HR and WHS operational sectors with recognised strengths in task organisation, project management and adaptability to new situations. Her quick thinking and analytical mind enable her to solve complex challenges in relation to the delivery of services for learners and clients across multiple industries nationally including Civil Construction (Major Projects), Electrical and Telecommunications Services, Manufacturing and Financial Services. 

She also holds qualifications in Training and Assessment, WHS and Business Administration.

Sonja is currently responsible for ensuring the compliance, quality assurance and regulatory requirements of our RTO are met and ensures learner and client needs are addressed through the provision of timely and effective communication and reporting.

Sonja manages a team of Assessors and administration staff and ensures facilitation compliance and professional development activities are regularly maintained.

TaniaTania – Marketing & PR Manager

Tania has 20 years experience in marketing, communication, web and online strategy across corporate, government, education, not-for-profit and social enterprise sectors. In addition to her marketing role, Tania develops Learning Dimensions Network online learning portals for our clients and is an assessor in our Leadership & Management program.

Tania holds a Masters in Marketing, a Bachelor of Education, Cert IV in Training and Assessment and a Cert IV in Work Health & Safety.

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